How we look after your data

Who is the data controller

Tenxly is run by:

CANF Solutions, CVR 46797132, Ørestads Boulevard 34D, 2300 København S. Email info@tenxly.dk, phone +45 93 86 40 43.

What we collect, and why

• Contact form: name, email, phone and your message, so we can reply. Legal basis: your enquiry (GDPR art. 6(1)(b) and (f)).
• Meeting booking: name, email, phone and time in our own booking system, so the meeting can take place. Legal basis: art. 6(1)(b).
• Newsletter: your email, only if you sign up yourself. Legal basis: consent (art. 6(1)(a)). You can unsubscribe at any time.
• Statistics and ads: which pages you view, your browser and a random ID, only if you say yes in the cookie banner. Legal basis: consent (art. 6(1)(a) and section 4 of the Danish Cookie Order). You can withdraw it under cookies.
• Customers: contact and billing details, so we can deliver and invoice. Legal basis: contract and the Danish Bookkeeping Act.

Who we share with

We use a few suppliers who process data on our behalf and on our instructions:

• Hosting and database: Hetzner Online (Germany and Finland).
• Email and newsletter: Brevo (Sendinblue SAS, France).
• Meeting booking: our own booking system, hosted by Hetzner in the EU.
• SMS (booking confirmations and reminders): GatewayAPI (ONLINECITY.IO ApS, Denmark).
• Statistics and ad measurement, only with your consent: Google Ireland Ltd. (Google Analytics, Google Ads) and Meta Platforms Ireland Ltd. (Facebook, Instagram). Data may be transferred to the USA under the EU-US Data Privacy Framework.
• Cookie choice: Cookiebot (Usercentrics A/S, Denmark) shows the cookie dialog and records your choice.

We never sell your information.

How long we keep it

• Enquiries: up to 12 months if they do not lead to a working relationship.
• Newsletter: until you unsubscribe.
• Statistics: Google Analytics deletes data after 14 months. Your cookie choice is kept for 12 months.
• Customer details and invoices: 5 years after the end of the financial year, as the Bookkeeping Act requires.

Your rights

You have the right to access, rectification, erasure, restriction, data portability and to object. Write to us and we will reply within one month.

You can complain to the Danish Data Protection Agency (Datatilsynet) at datatilsynet.dk.

When we build your website

When we host your site, we process data about your customers (for example bookings and enquiries) on your behalf. This is set out in a data processing agreement, which is part of the agreement with us. You are the data controller for your customers' data.